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3 Comments

  1. Dave H.
    March 23, 2019 @ 12:31 pm

    Reply

  2. Nikunj S.
    April 3, 2019 @ 7:00 pm

    Hi Dave,

    After reading this post I was hoping to hear back from you last week, as you said you’d be spending the week to get back to the support tickets.

    I’ve sent a few reminders to my support ticket, but not heard back and I’m getting quite frustrated as it’s been over 3 months since purchasing the product and not having any support.

    I would appreciate if you could get back to me this week?

    Reply

    • Dave H.
      April 11, 2019 @ 3:06 pm

      Hi – my support chat is now up to date. Can you please check your email?

      If it’s a bug you’re reporting, please use our new bug reporting feature rather than reporting it through chat. Same for feature requests or documentation requests.

      Reply

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