Freddy came on-board full-time 2 months ago. He’s a royal pain in the ass. He’s arrived here expecting the entire system to be smooth and simple to use. He was not impressed. Anyway – thanks to him, we’ve managed to figure out how to move to a ticketless support system. That sounds nuts maybe, but we […]
Great news – we have a new hire. Technically, he’s been working for me for a few months now, off and on, but he’s working full time now. Freddy has taken a bunch of responsibilities on his young shoulders including: Level 1 support – if you’ve created a ticket recently, you’ve probably encountered Freddy Affiliate […]
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There are some common performance problems people come to me with. Probably the most annoying of all of these for my customers is telling them not to use the WooCommerce ‘on sale’ shortcode. The code inside is really awful for performance, hurting the trifecta of RAM, disk and CPU on your poor wee server. What […]
Firstly, my apologies to those of you not using External Images. We have a change coming very soon which will give you the option to choose which email updates to receive. A fairly major update to External Images has just been released, but included in it is a change to the folder name. Because of […]
If you have a huge site, chances are you also do a lot of data processing – imports, exports, calculations etc. These kind of batch processing jobs that max out the CPU and disk are the mortal enemy of real-time transactions. Your web visitors demand real-time interaction and fast response from your site, so if […]
A new year brings new opportunity for you and your website. Follow the resolutions below in the new year to give your website a fantastic start to the new year. Optimise your conversions If you’re selling something, or looking for email signups, it pays to optimise your conversions. The less onerous the task, the more […]
I’ve just released an update to fix some issues with Super Speedy Search. Firstly, I’ve removed the hidden shortcode in the code as some were using that instead of the widget. I’ve also removed the ‘search as you type’ feature as this was causing way too many support queries. I will reintroduce this feature when […]
In todays upgrade, I’ve added a new feature to let you choose how the results of the searches are sorted. Previously, results were sorted using the default sort order provided by the MySQL MATCH operator. Now you can sort them by title relevance, content relevance or by ‘Best relevance’. Best relevance is my own algorithm […]
I realised yesterday that all the lovely updates I’ve been making for Auto Infinite Scroll have not been reaching you. In the initial release, I had neglected to include the ‘plugin-updates’ code required to perform these updates. That means, for those of you who have purchased the Auto Infinite Scroll plugin or the Full Plugin […]