Wrong Search Rescults


  1. Dave H.
    February 13, 2020 @ 3:32 am

    Please change the setting inside Scalability Pro to not disable the product counts. Then it will work.


  2. Dave H.
    April 15, 2020 @ 10:54 am

    To clarify – Scalability Pro includes an option for sites which don’t use pagination (e.g. you use infinite scroll) where disabling product counts can make a difference to performance of the main WP_Query.

    If you enable this option, Scalability Pro avoids counting products in the Query and instead fakes a count of 9999 pages which will give weird product counts.

    So, if you enable it, you need to hide product counts and use an infinite scroll system rather than pagination. It’s only one option – more info provided next to the option inside Scalability Pro.


  3. Lee W.
    April 15, 2020 @ 3:55 pm

    Hi I am also seeing this issue across search
    Showing 1 – 30 of 9223372036854775807 results

    I have changed Defer term counting to Keep (slowest).

    What steps should I next take?



    • Dave H.
      April 16, 2020 @ 12:34 am

      Visit Settings->Scalability Pro and change the ‘Remove Pagination’ option to ‘Keep pagination’.

      This optimisation is not for everyone. I advise you to read thoroughly the text under each option.

      When Scalability Pro removes pagination, it doesn’t alter your theme, it just changes the SQL query to be faster. By not counting all the products, the query runs more quickly.

      The unfortunate side effect is then that wordpress doesn’t know how many pages you have, so Scalability Pro fakes the page count to a high number. Customers who use this feature (mostly large affiliate stores) use infinite scroll instead of pagination and hide the product counts at the top. If that’s not for you, then choose to KEEP pagination.


    • Dave H.
      May 3, 2020 @ 3:43 pm

      This is Scalability Pro – if you remove the ‘Pagination’ then Scalability Pro fakes there being 1000s of pages, i.e. you should then hide product counts and use an infinite scroll plugin if you use this optimisation.


  4. Lee W.
    April 16, 2020 @ 9:55 am

    Thanks Dave we’ll keep the infinity scroll and try to work out a way of hiding the count . We use ReHub.
    By the way really impressed with the three installations of your plugin’s we actioned yesterday. We have seen search speed from 10s to 4s. Brilliant. Working through your recommendations to get to 2s.


    • Dave H.
      May 3, 2020 @ 3:48 pm

      Glad to hear it – remember to leave a review on our plugin pages. Reviews really help.


  5. Paul S.
    April 20, 2020 @ 7:46 pm

    Hi Dave,
    I am having issue with the super speedy search. Each time I activate it it changes the search. For example a seacrh for iphone 7 returns iphone 6.

    Once deactivated the search is just fine.

    Let me know your thoughts. I also sent a ticket but no reply yet

    Thank you


    • Dave H.
      April 22, 2020 @ 4:28 pm

      Please can you try the beta version? Also, I think this *may* be related to the minimum token length set in your mysql. Let me know if beta is the same, it’s in your account downloads.


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