Price Comparison Pro queue gets stuck while scraping

WP Intense Q & ACategory: Price Comparison ProPrice Comparison Pro queue gets stuck while scraping
Sebastiaan Bruinsma asked 4 months ago

Good day,

Yesterday we encountered an issue when Price Comparison Pro processes it's own queue under Import:

The queue seems to continuously scrape the remaining 16/18 URLs which cannot be stopped unless you exit the Import page.

We tried to uncover the reason behind this behaviour but sadly, the logging does not show which URL it is trying to scrape.

Is it possible to have a look at this issue? Let us know whether you need any login credentials.

Best regards,

Sebastiaan Bruinsma

Dave H. Staff replied 4 months ago

That’s odd it’s not showing the URL. If you can please update your question and add the login creds under the private info box that would be great. I may need SFTP access too. You can provide creds or add my SSH key:

https://www.wpintense.com/2019/02/22/how-to-add-the-wp-intense-ssh-key-to-your-server/

Sebastiaan B. replied 4 months ago

Hello Dave, we have added your SSH key to our environment and will be posting the passphrase too.

Sebastiaan B. replied 4 months ago

Hello Dave,

Do you have any updates regarding my issue? I need to use this plugin for my client but if it doesn’t work by the end of next week (Friday the 18th of december) then I’m forced to ask for a refund and look elsewhere.

Thanks for your understanding, best regards,

Sebastiaan

Dave H. Staff replied 4 months ago

Hi – sorry about the delay – I see the ‘passphrase’ – but you didn’t provide any URL so where am I supposed to visit in order to help you?

Sebastiaan B. replied 4 months ago

Hello Dave,

Could you give me your e-mail address? Then I will create an account so you can login via the URL mentioned below.

Thanks in advance!

Sebastiaan

Dave H. Staff replied 4 months ago

I’ve provided email in the private area.

Sebastiaan B. replied 3 months ago

Hello Dave,

Could you provide us with any updates?

Regards,

Sebastiaan

Sebastiaan B. replied 3 months ago

Hello Dave,

Could you provide us with any updates?

Regards,

Sebastiaan

0 Answers
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