How long does it usually take to get a support ticket answered?
Having so many issues with the Price Comparison Plugin but can't get through to anyone.
Would it be better to request a refund for the plugin at this point?
Sorry about the delay in replying to tickets. I’ve been busy upgrading External Images, Faster Woo Widgets and Super Speedy Search.
I’ll be answering your ticket shortly – if you have any questions in future, I answer public Q&A before tickets, so that others can benefit from the answers.
For your ticket, it will be converted to a Trello card, or an FAQ where possible – it would help us greatly if in future you can ask your questions publicly to save time and just use tickets to provide any private info required to assist you.
You can see our public Trello dev board here: https://trello.com/b/L9XeJrWC/wp-intense-plugin-development
Ok – thanks so much Dave.