Our other WordPress plugins Our Super Speedy Pack can be complemented by these three plugins, depending on your needs
Frequently Asked Questions
We accept payments using PayPal, Stripe and bank transfer. You can pay with any credit or debit card using either PayPal or Stripe, but we’ve included both options since we know some of you have a preference.
If paying with bank transfer, we accept EUR, USD and GBP and bank transfer details are provided at checkout.
HOW GOOD IS YOUR SUPPORT REALLY?
We pride ourselves in providing the best support on the market, but you don’t need to take our word for this!
Visit each plugin page to see our reviews and, if that’s not enough, visit our Discord server where you can see our customers getting instant responses.
And there is NO EXTRA CHARGE FOR SUPPORT!
HOW OFTEN ARE THE PLUGINS UPDATED
We are on a mission to make all of our plugins best-of-breed and so naturally we are releasing updates for our plugins daily – you can see updates in our change logs.
We develop our plugins against a 1,000,000 product WooCommerce demo store so you can rest assured that our plugin updates will not slow your site down.
We believe in customer-driven development – we have a development channel for each plugin on our Discord Server where we discuss feature upgrades with our customers.
HOW FAST AND BIG CAN WORDPRESS SITES REALLY BE?
We have many clients with 100,000+ products or posts (including CPTs), clients with 100,000+ users, and quite a few with over 1,000,000 products.
With our plugins and our guidance, there is no limit to how big your WordPress site can be – all while delivering pages in sub-second uncached speed.
If you join us as a customer at WP Intense you will never have to worry about WordPress performance ever again!
IS THERE A FREE TRIAL OPTION?
We are currently working on creating a free trial option for Scalability Pro, Super Speedy Search, Super Speedy Filters and External Images. These will become available towards the end of November 2022.
In the meantime, we have a 60-day money back guarantee.
HOW UNLIMITED IS THE UNLIMITED SITE LICENSE?
You can install these plugins on as many websites as you like. You can even install the plugins on websites you build for your clients and your clients don’t need to get their own license.
However, if you love us, we’d prefer for you to give your clients your affiliate coupon and get them to sign up for a single-site yearly license so we can continue to grow and build more awesome features, and so that your clients can have their own support account.
Our lifetime deals will no longer be available for purchase after November 2022, so if you’re considering buying a lifetime deal you should buy now!
The yearly unlimited site deals will always be available.
CAN I UPGRADE AFTER PURCHASE?
Yes, you can upgrade for the difference in price within 3 months of purchase. You’ll find an upgrades section in your account area with your various upgrade options. For example, if you purchase Scalability Pro 1 year 1 site license, you can upgrade to Scalability Pro 1 year unlimited, Scalability Pro LTD or any of the Super Speedy Packs.
DO YOU OFFER REFUNDS?
Yes, we offer a 60 day money back guarantee. Let us know within 60 days and we’ll refund you using the same payment method from your initial purchase. We kindly ask you to optionally let us know your reason for refund so we can improve our products.
DO YOU HAVE AN AFFILIATE PROGRAM?
We provide a referral/affiliate program for all customers so you can share your love of our plugins with others. In your account area, you’ll find a unique discount coupon that gives people 10% off our plugins and rewards you with a 10% affiliate fee.
HOW DO I POST A QUESTION ON THE DISCORD SERVER?
Visitors to our Discord Server can view and chat in most channels.
Once you are a customer you will get elevated permissions to post in all development channels.
We also have a superuser program where customers who go above and beyond in helping us develop our plugins get their own channel with a prioritised response rate.