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When contacting us we prefer you to use our on-site contact mechanisms to reduce our support costs and help us answer you more quickly.

We do not answer questions over email – please use our Q&A system instead – it provides a space for entering private info and a button to hide your URLs from the public if you wish.

There are two email addresses you can use to contact us privately but only specifically for these purposes:

  • If you are looking for a refund, please email [email protected] Ensure you include your order number and email us from the same email address as is on your order.
  • If you are looking for an upgrade coupon then email [email protected] Please include your order number so we can calculate your coupon discount.

Our company address is:

Shepherds Well
St Monans
KY10 2DQ

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Come chat to me on our Discord server to ask questions - Dave Hilditch, WP Intense

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