Some images are not displayed


  1. Martin H.
    June 23, 2020 @ 4:12 pm

    Images are imported through WP All import to custom field external_image_url


  2. Dave H.
    June 24, 2020 @ 12:39 pm

    Please update to 2.44 and re-run the DB update. I’ve tested these two combos and there’s no good reason why they are not being saved properly so I think it may be an issue with the ‘ei_converted’ marker that tells the plugin that the images have been converted to arrays from the input field external_image_url.

    This ei_converted field gets reset whenever the external_image_url meta field is updated – can you confirm you are allowing wp all import to run the do_action calls? If you are not, please update a separate meta field in your imports called:


    And set it to 0 (zero).


  3. Martin H.
    June 24, 2020 @ 1:24 pm

    do_action call is allowed
    Now more images are displayed, but still not all.
    Some products display only featured image (not products gallery) even though external_image_url contains multiple images.
    Some products display second imported image (not first) as featured image
    Product: https://kupelneonline.sk/vodovodne-baterie/vanove-baterie/pakove-nastenne/ideal-standard-ceramix-style-4/
    external_image_url: https://kupelneonline.sk/wp-content/uploads/detailed_images/detailed_image_491.jpg|https://kupelneonline.sk/wp-content/uploads/detailed_images/detailed_image_492.jpg


  4. Dave H.
    June 24, 2020 @ 1:50 pm

    I’ll need to dig into this further – can you please create a ticket referencing this bug report URL and provide wp-admin and ideally SFTP access?

    I’ll figure out what’s going wrong for you.


    • Martin H.
      June 24, 2020 @ 2:15 pm

      Please, write me your e-mail for account creation.


  5. Dave H.
    June 24, 2020 @ 2:33 pm

    Failing that, please try version 2.46 – I have refactored the code in the conversion process to be a very simple single code path and have tested it on 3 sites and see no failures.


  6. Martin H.
    June 24, 2020 @ 3:57 pm

    Still some featured images are not displayed
    ei_converted meta for these products is still 0

    Product image gallery still not displayed for some newly imported products


  7. Martin H.
    June 24, 2020 @ 4:03 pm

    Hundreds of recurring entries in debug.log

    PHP Notice: Undefined variable: image_meta in /wp-content/plugins/external-images_/includes/class-external-images-admin.php on line 441
    PHP Notice: Undefined variable: image_meta in /wp-content/plugins/external-images_/includes/class-external-images-admin.php on line 411


  8. Dave H.
    June 24, 2020 @ 5:38 pm

    Can you confirm version 2.46? Also, please confirm you only have 1 of the plugins installed – it’s a little odd the plugin is installed in the external-images_ folder (not the suffix underscore)

    I have a completely different line on line 441 so I’m pretty sure this will clear up if you check for updates for the plugin and update and ensure there’s only 1 plugin running.


    • Martin H.
      June 26, 2020 @ 10:41 am

      Hi. Something new?


  9. Martin H.
    June 24, 2020 @ 6:02 pm


  10. Martin H.
    June 26, 2020 @ 10:58 am

    Is it possible than image is not processed if is smaller than some size? Under 300 x 300 px?


    • Dave H.
      June 30, 2020 @ 2:05 pm

      Please check the latest version – I’ve removed the use of the getimagesize function which is where I think this problem may have been coming from.


  11. Martin H.
    June 26, 2020 @ 11:23 am

    This is in backend: https://www.screencast.com/t/LnSev8NVG

    getimagesize(https://kupelneonline.sk/wp-content/uploads/detailed_images/image-3186-tilezza-barca.jpg): failed to open stream: HTTP request failed! HTTP/1.0 403 Forbidden



  12. Dave H.
    June 29, 2020 @ 2:16 pm

    I think there’s an issue with your hosting blocking the remote getimagesize function.

    Can you check with your hosting company?

    I’m investigating a workaround to avoid using getimagesize in the meantime.


  13. Martin H.
    June 29, 2020 @ 2:27 pm

    Yes. This function is disabled and unfortunately cannot be enabled. 🙁


  14. Dave H.
    June 29, 2020 @ 3:16 pm

    I’ve released an update which avoids using the getimagesize function. Please upgrade to 2.48 and you should find it works perfectly for you now.


    • Martin
      June 30, 2020 @ 7:02 pm

      Great. Now it works 🙂 Thank you!


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